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LAKE COMO

Privacy Policy

Lake Como Italy - Effective Date: 03/22/2026

Lake Como Italy ("we", "our", "us") operates the Lake Como Italy website and mobile application (the "Platform"). We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws in Italy and the European Union.

1. Data We Collect

a. Information You Provide

  • Name
  • Email address
  • Phone number
  • Account credentials
  • Business listing information
  • User-generated content (reviews, listings, comments)

b. Automatically Collected Data

  • IP address
  • Device and browser information
  • Usage data
  • Cookies and tracking technologies

c. Location Data

We may collect and process your location data to provide relevant listings and improve user experience.

d. Analytics Data

We use analytics tools such as Google Analytics and Firebase to understand usage and improve our services.

2. How We Use Your Data

We use your data to:

  • Provide and manage your account
  • Enable listings and user-generated content
  • Provide subscription-based features
  • Improve platform performance and usability
  • Send service-related communications
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Legal Basis for Processing

We process your data under:

  • Contractual necessity
  • Consent
  • Legitimate interests
  • Legal obligations

4. Subscription & Notifications

We may send service-related notifications, including:

  • Subscription reminders (5 days before monthly expiry, 15 days before yearly expiry)
  • Account and service updates

These are not considered marketing communications.

5. Payment Processing

Payments are processed securely through authorized third-party providers, including app store platforms where applicable. We do not store or directly process customers' card details on our platform.

6. Data Sharing

We do not sell your personal data.

We may share data with:

  • Analytics providers (Google Analytics, Firebase)
  • Hosting and infrastructure providers
  • Legal authorities when required

7. Data Retention

We retain personal data:

  • While your account is active
  • As required for legal compliance
  • Until deletion is requested

8. Your GDPR Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

Contact: contact@lagodicomoitaly.it

9. Cookies

We use cookies to:

  • Improve functionality
  • Analyze traffic
  • Personalize content

You can manage cookies via browser settings.

10. Security

We implement appropriate technical and organizational measures to protect your personal data.

11. Third-Party Links

We are not responsible for third-party websites or services.

12. Changes to This Policy

We may update this policy. Changes will be posted with a revised date.

13. Contact

Email: contact@lagodicomoitaly.it